Intelligent Trust Is Key to Work Performance

By William Vogeler, Esq. on January 28, 2019 | Last updated on March 21, 2019

In the Star War's movie Rogue One, a droid and a human learn a lesson on trust in the workplace.

Jyn Erso, questioned about the blaster she'd been hiding, says she found it. "I find that answer vague and unconvincing," says K-2SO in his best lawyer impression.

"Trust goes both ways," the rebel replies. In human resources language, that means "intelligent trust."

Intelligent Trust

Feature films usually aren't made to teach workplace productivity, but Rogue One did make $1 billion. So yeah.

"Building trust is a crucial attribute to success, and when established effectively it will get the best of people, relationships and services," says Paloma Cantero-Gomez for Forbes.

In her article, she cites studies that show people at "high trust companies" report 106 percent more energy, 74 percent less stress, and 50 percent higher productivity.

More than any other attribute, she says, trust is the most essential and non-negotiable between people. "Intelligent trust" is a balanced approach to it.

Emotional Trust

Different than intelligent trust, emotional trust is based more on feelings than thinking. It often leads in personal relationships.

With intelligent trust, it leads with the question: "What can I trust this person to do?"

"What can I trust?" says Cantero-Gomez. "Instead of the emotional-driven one of 'Can I trust this?'"

You could says it's a robotic approach with a human touch. Especially if you're a Star Wars fan.

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