Garmin Nuvi Recall: 1.25 Million GPS Devices Affected

By Admin on August 26, 2010 | Last updated on March 21, 2019

Attention Garmin GPS users: some of you might want to set your GPS coordinates to Garmin's headquarters.

Garmin is recalling 1.25 million "Garmin nüvi" personal navigation GPS devices. The Garmin nüvi recall has been issued due to a battery that could be susceptible to overheating. In "rare circumstances," the nüvi GPS units could be a fire hazard, according to Garmin. The company added that less than ten cases have been reported and there have been no injuries or significant property damages.

Garmin "strongly urges customers to go online to determine if their nüvi device is one of the few nüvi models affected by this recall and, if so, to participate in the program."

In order to figure out whether your Garmin could be affected, Garmin has set up a website for the recall at Alternatively, you can contact Garmin by phone at the following numbers:

• In the United States and Canada, call (866) 957-1981
• In North America and South America outside the U.S. or Canada call +913 397-8200
• In Europe, Middle East, and Africa, call +44 870 850 1242
• In Asia, call 886/2.2642.9199
• In Australia, call 1800 113 738; and in New Zealand call 0800 427 652

The model numbers of the affected units are 200W, 250W, 260W, and 7xx and 7xxT (where xx is a two-digit number). In order to check you will need your serial number as well as other identifying information regarding your unit. If your Garmin nüvi is affected, Garmin is offering to replace the battery and insert a spacer above the battery to prevent the possibility of overheating. Owners are advised against making any attempts to remove or replace the battery on their own.

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