Airlines' On-Time Performance Down
The nation's largest airlines reported 71.1 percent on-time arrivals in August 2006, down from a 75.8 percent on-time arrival rate in August 2006, according to the U.S. Department of Transportation (DOT). The airlines also received 7.55 reports of mishandled baggage per 1,000 passengers in August 2007, an improvement from August 2006's 8.10 rate. The Chicago Tribune calls August 2007 "the second-worst August on record" for on-time flights, and reports that "2007 continues to be a record-setting year for both the volume of airplane traffic and the number of flights gone awry."
- U.S. Department of Transportation (DOT) Press Release
- Chicago Tribune: Air Delays a Call for Attention
- Understanding Flight Delays and Cancellations (DOT)
- Air Travel FAQ (FindLaw)
- How to Resolve Disputes on the Road (FindLaw)